Shipping cost
We strive to offer the most cost- We ship products worldwide upon completion of purchase and payment, please refer to this page. We strive to offer cost-effective and reliable shipping options, including Japan Post and various private Japanese carriers. Please note that delivery times vary by carrier and destination. Additionally, shipping to certain regions may be restricted due to conflicts, political instability, or other unforeseen circumstances.
To ensure secure delivery, we generally select shipping services that include a tracking number. However, depending on the destination, shipping methods may be limited. As an exception, more affordable shipping without tracking is available for orders to Korea, Taiwan, Hong Kong, Macau, and Mongolia.
当店でご購入いただきました商品は世界各地への発送を承ります。日本郵便や民間キャリア（ヤマト運輸等）など、経済的かつ合理的な発送方法をご提供できるよう努めております。
到着までの日数は配送業者や地域により異なります。また、紛争や情勢不安などの不可抗力により発送できない地域があること、また地域によっては発送方法が一種類のみとなる場合がございます。原則として追跡番号付きの発送方法を選択いたしますが、例外的に韓国・台湾・香港・マカオ・モンゴルへは追跡なしの安価な発送も選択可能です。
Payment
You can choose the various secure payment methods including Pay Pal, Google Pay, Apple Pay and Wise etc. for your shopping at our online store.
当店でのお支払いにはPay Pal・Google Pay・Apple Pay・Wiseなどをご利用いただけます。
Delivery time
please see below for our regional estimates and this page for your reference; ;
このページをご参照ください。以下、地域ごとの到着までの日数の目安となります。
[Reference] Estimated delivery lead time
East Asia (Korea, Taiwan, Hong Kong) : 7 ~ 10 days
Southeast Asia: 10 ~ 16 days
Oceania : 14 ~ 20 days
South Asia (India, Bangladesh, Pakistan) : 16 ~ 20 days
Middle East: 16 ~ 20 days
Europe : 12 ~ 30 days
U.S.A. : 12~20 days
Canada: 12~21days
Mexico: 15~20 days
South America: 15~30 days
Eastern Europe & Central Asia(Russia, Ukraine, Kazakhstan, Uzbekistan, Kyrgyz etc.) : within 37 days
Africa: within 37 days
Address Accuracy & P.O. Boxes
Please ensure your shipping address is correct. We cannot provide refunds if the item is returned to Japan due to an incorrect address or the recipient’s absence. As a general rule, please provide a residential or business address for delivery. We recommend avoiding P.O. Boxes, as local carriers in some regions may not be able to deliver to them correctly, which could lead to shipping failures or returns.
配送先住所に間違いがないかご確認ください。住所不備や長期不在で商品が日本に返送された場合、返金には応じかねます。また、私書箱（P.O. Box）等への配送は、現地配送業者によっては適切に配達できないケースが散見されます。配送トラブルを避けるため、原則としてご自宅や勤務先などの住所をご指定ください。
Custom duties (Import duties and taxes)
Please note that product prices and shipping fees do not include import duties, taxes, or customs fees that may occur upon delivery. In the event that any customs charges are applied, they must be handled and paid for by the customer. That being said, based on our previous international shipping experience, no customs duties have been charged on our packages to date, as long as the orders were in small quantities.
商品代金および送料には万一発生した場合の関税については含まれておりません。もし、関税が何らかの理由により発生した場合には大変お手数ですがお客様ご自身でご対応願います。なお、これまでの実績では、少量の注文において関税が発生したケースはございません。
Cancel & Return
Due to the nature of second-hand items and international shipping, we generally do not accept returns or cancellations for customer convenience. If there is a significant defect not mentioned in the description, please contact us within 7 days of arrival.
中古品の性質上、および国際配送の都合上、お客様都合による注文後のキャンセル・返品は原則お受けできません。説明文にない重大な不備があった場合は、商品到着後7日以内にご連絡ください。
Damage during transit
We pack items carefully, but we are not responsible for damages or delays caused by the carrier. Please inspect the package upon arrival and contact the carrier directly if any damage is found.
丁寧な梱包を心がけておりますが、配送中の事故や遅延に関する責任は負いかねます。到着時に破損がある場合は、直接配送業者へお問い合わせください。
Authenticity & Product Condition
All our products are 100% authentic second-hand items sourced from the Japanese market. CDs and software (Video games/PC) are fully tested for functionality before being listed. Please note that for ROM cartridges with battery backup, we cannot guarantee the functionality of the save feature, as the internal batteries are original and have not been replaced. Furthermore, due to international shipping regulations regarding lithium-ion batteries, we may remove the internal battery before shipping to certain destinations. We appreciate your understanding as we prioritize safe and legal international delivery.
当店の商品は基本的に日本の中古市場で流通している中古の真正品となります。 CD・テレビゲーム・PCゲームソフトは動作確認できているものを出品しております。また、バッテリーバックアップタイプのROMソフトについては、電池交換を行っていないためセーブ機能の動作保証はできかねます。また、国際配送規制により、発送先によってはROM内の電池を抜いて発送する場合もございます。安全で合法的な配送を優先するための措置ですので、ご理解いただけますと幸いです。
Special Requests Welcome
If you are looking for a specific item that is not currently listed in our store, please feel free to contact us. We have deep roots in the Japanese second-hand market and would be happy to help you source exactly what you need. Whether it is a rare or hard-to-find item, we will make every effort to locate it for you. Just send us a message!
当ウェブストアにお探しの商品が見つからない場合は、お気軽にお問い合わせください。日本の中古市場における独自のネットワークを活かし、レアアイテムや入手困難な商品も全力でお探しいたします。皆様からのご連絡を心よりお待ちしております。
Customer Support in Multiple Languages
We welcome inquiries in English, Chinese, and Japanese. If you have any questions, please don’t hesitate to message us in the language you are most comfortable with.
英語・中国語・日本語で当店にお問い合わせなどご連絡いただけます。